At Booki11, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our platform.

By using Booki11, you consent to the data practices described in this policy. If you do not agree with our policies, please do not use our services.

We use your information to:

• Create and manage your account
• Process betting transactions and settlements
• Facilitate P2P trades between users
• Verify your identity and prevent fraud
• Provide customer support
• Send important notifications and updates
• Comply with legal and regulatory requirements
• Improve our platform and services
• Detect and prevent prohibited activities
• Analyze usage patterns and trends

We implement industry-standard security measures including:

• 256-bit SSL encryption for all data transmission
• Encrypted storage of sensitive information
• Regular security audits and penetration testing
• Secure authentication with JWT tokens
• Two-factor authentication (2FA) options
• 24/7 security monitoring and threat detection
• Restricted access to personal data (need-to-know basis)

While we strive to protect your data, no method of transmission over the internet is 100% secure. You are responsible for maintaining your account security.

We use cookies and similar technologies to enhance your experience, remember preferences, and analyze platform usage. Cookies help us:

• Keep you logged in securely
• Remember your settings and preferences
• Understand how you use our platform
• Improve performance and functionality
• Detect and prevent fraud

You can control cookies through your browser settings, but disabling them may limit certain features of the platform.

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a structured format
• Opt-out: Unsubscribe from promotional communications
• Objection: Object to certain data processing activities

To exercise these rights, contact us at privacy@booki11.com. We will respond within 30 days.

Note: Some information must be retained for legal compliance even after account deletion.

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations (typically 5-7 years for financial records)
• Resolve disputes and enforce agreements
• Prevent fraud and abuse

After account deletion, we may retain anonymized data for analytics and logs for security purposes.

Booki11 is not intended for users under 18 years of age. We do not knowingly collect information from children. If we discover that a child has provided personal information, we will delete it immediately and terminate the account.

Parents or guardians who believe their child has provided information should contact us immediately.

Your information may be transferred to and maintained on secure servers located globally. We ensure appropriate safeguards are in place to protect your data during international transfers.

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be communicated via email or platform notification.

Your continued use after changes constitutes acceptance of the updated policy.

For privacy-related questions or concerns, contact us:

• Privacy Email: privacy@booki11.com
• Data Protection: dpo@booki11.com
• General Support: support@booki11.com
• Phone: +971 50 123 4567